Customer refunds from settlement data — one product, one marketplace, native currency. Data available [[ dataFrom ]] → [[ dataTo ]].
[[ result.product ]] · [[ result.marketplace ]] · [[ filterStart ]] → [[ filterEnd ]] · amounts in [[ result.currency ]]
Units = refunded order lines (settlements carry no quantity; lines are almost always 1 unit). Net Impact = every refund-related settlement row summed: product price + tax returned to the customer, minus referral fees Amazon gives back, plus the refund administration fee. FBA fulfillment fees are never returned and COGS recovery depends on whether the unit comes back sellable.
"No return recorded" = refund issued but no unit has arrived back at an FBA warehouse (returnless refund, item lost, or still in transit — customers have 45+ days to ship it back, so recent refunds often show here).
| Week | Units | Refunded | Net Impact |
|---|---|---|---|
| [[ w.label ]] | [[ w.units ]] | [[ fmt(w.principal) ]] | [[ fmt(w.net) ]] |
| Total | [[ result.summary.units ]] | [[ fmt(result.summary.principal) ]] | [[ fmt(result.summary.net) ]] |
| Date | Order ID | SKU | Came Back | Reason | Units | Refunded | Fees Back | Net |
|---|---|---|---|---|---|---|---|---|
| [[ o.date ]] | [[ o.order_id || '—' ]] | [[ o.skus.join(', ') ]] | no return [[ d.toLowerCase().replace('_', ' ') ]] | [[ o.return_reasons.join(', ').toLowerCase().replaceAll('_', ' ') ]] | [[ o.units ]] | [[ fmt(o.principal) ]] | [[ fmt(o.fees_returned + o.refund_fee) ]] | [[ fmt(o.net) ]] |